Feb
04
Posted (Paul) in The Industry in Kenya on February-4-2010

I have received many direct emails and I thought I might want to respond to one publicly and BCC the gentleman who raised the issues. Thank you for your email. I welcome further questions and suggestions.

My answers are in below the questions

1. Scope of the project-Is it meant to cover software alone or how does it integrate other pertinent aspects of ITES & BPO
A. yes. for now certification covers software development both for individuals and for organizations developing software. without pre-empting the procurement process, this standards may take the form of certification for process methodology. This basically means that once you have certified the method by which the firm or individual writes his code, you can vouch for the standards of the underlying code. One of the challenges many projects have locally (an indeed internationally), is that the software designers dont document what they are doing and you are left at their mercy once they have finished, another challenge is most projects dont allow for testing the code or the software that is written. Others because the same person who wrote the code has the responsibility to provide final test results for it. Indeed software development, document and testing is often outsourced and provides an interesting outsourcing opportunity. There is another project on the establishment of a BPO centre of excellence centre which is under way.

2. Character of the project- Does the board intend to entirely transfer the certification mandate to a private enterprise. Why not remain at the centre to guide and oversee progress with intermitent consultancy support?
B. The thinking is still open on this. Candidates for this consultancy may well be educational institutions who can collaborate with local institutions for a long term capacity transfer. In the case of South Africa, this is housed at the University of Witwatersrand in a semi-autonomous arrangement known as the Joburg Centre for Software Engineering. http://www.jcse.org.za/. This particular one is a 3 way partnership between academia, business and government and has a much more enriched mandate than we are envisioning initially.

3. Duration- 2 years are grossly insufficient for all the tasks envisioned. Certification can only work successfully along a continous time plan. Some assumptions cited within the terms list are meant for fun. eg the testing targets for 200/500 developers. Supposing no one turns out for those tests where will liability rest? Or are we assuming that people are extremely looking forward to those tests?
A. This is true. The project just gets us started with the funding available. We forsee developing a more long term project as indicated in 2. These have to be multi-year commitments.

4. Degree of stakeholder participation- Certifications are life and death issues because they determine whether you qualify for the pay roll or not. Such matters can not be left to private investors.
A. As indicated in 2 above, a partnership model would take care of this. I certainly share the view, However well regulated private investors can mitigate these risks were we to take a private sector only route.

5. Integration of existing efforts- This project may not necessarily have to start from scratch. There are multiple instances of related efforts which just require some little fine tuning.
A. I am happy to convene a stakeholder discussion on this issue, (and all the wider issues generally). We shall seek your assistance. The consultants terms of reference will however include establishing the state of play in the market. We can augment this with other inputs.

6. Span of resources and their source. How much worth of Kenyan currency is at disposal for this activity. What other options can be considered using the same towards the goal in question.
A. I will confirm this here later. Other options include setting up a specialized unit at the universities, adding this to university curricular. Any other suggestions. Actually all these are also things must be eventually done.

7. Outcome- Is the final product meant for the local market or the foreign one. There seems to be an unfounded assumption that once we embrace foreign standards international business will come looking for us. Is the emphasis on the soon to be papers or on the skill quality they will trigger?
A. Excellent question. We do need better standards in everything. (An example here is the quality of Masonry, or Carpentry. Is the issue that we don’t enforce standards or that at a basic level, we have lost the reference to standards in the first place?, or is it that Masons and Carpenters with half backed skills have been allowed to proliferate the industry? or even perhaps all the above!). Because we all committed to developing a world class ICT sector, the attitude towards the basics must be that everything matters. This is a sustainable approach. ICT is a human capacity sector.

8. Given the critical nature of standards and certification, wouldnt be more prudent for the Board to invest in a full fledged department that will handle the pertinent matters in that dimension. Waiting for KASNEB, KBS to set the pace for ICT certification and standardization can be deemed as inertia on the Board’s part.
B. As far as ICT standards are concerned the Ministry is already working on various dimensions as you may be aware. The Board’s role here is very project specific in order to meet the BPO /IT enabled services sector growth as outlined in the Vision 2030.


Comments:
Maishinski on February 4th, 2010 at 9:08 pm #

I think this is a good initiative which can help us fast-track our Software development Maturity overall (CMMi et al).

We have a chance to differentiate the brand of Kenyan ICT products as “quality products / services” from quality labor force (rather than products of cheap labor – which is an exploitative brand)

Successful implementation could make us the preferred destination for robust mission critical applications and outsourcing of knowledge management.

We also need to focus on high value services like project management and domain consulting.

You have my support!

PS (quick suggestion pls): When posting a long message, perhaps you can get your assistant to format it as PDF attachment (with subheadings etc) and upload to your blog/website?

Then you just bullet the main points in ur blog and, below that, provide the URL to the detailed statement…?

It will give you a chance to paste photos of projects etc also the text will be easier to read helping to get the message across.

Just thinking aloud (i am also very guilty of long posts). Cheers!

The Shuga Blog on February 8th, 2010 at 3:51 pm #

I just bumped into your site. Very informative. I shall become a follower. Keep it up

Prof Barry Dwolatzky on February 8th, 2010 at 8:37 pm #

Hi Paul,

I’m Director and CEO of the Joburg Centre for Software Engineering (JCSE) at Wits University. The comments (under item 2) refer to our Centre. It might be useful if I shared some of our experiences in the area of CMMI adoption and our current Team Software Process (TSP) Pilot programme with readers of your blog.

If it were helpful I would be happy to write something for you.

Regards
Barry

Paul on February 10th, 2010 at 3:38 pm #

Prof, by all means, please prepare something for us by was of a statement about where you are. This whole process was inspired by listening to your presentation at the South South Outsourcing Conference by the International Trade Centre in Ghana in 2007

Maishinski on February 11th, 2010 at 10:58 am #

Prof. Barry,

Looking forward to your post. Especially the typical “pitfalls / stumbling blocks” to watch out for and how your Centre overcame them. what works, what doesn’t etc.

Hopefully linking it all to the country’s competitiveness in the global Outsourcing arena (what has been the impact?).

Thanks!

Post a comment
Name: 
Email: 
URL: 
Comments: